Meet Our Team

At Ideal Jewelry & Loan, we believe it’s our team that makes us the best Brockton pawn shop. We work hard to build a team of professional, compassionate pawnbrokers who put customer service—and your needs—above all else. Growing up in Brockton, our team is proud of the rich culture and history of Brockton, MA.

Phil

Owner

As a Brockton native, Phil has been apart of the local community all his life. His parents started a gift shop in downtown Brockton in 1955, and after graduating college he turned their business into a pawn shop. Phil has centered his business and customer relationships on empathy. He has been a Massachusetts pawnbroker for 30 years, and continues to find ways improve the customer experience and the downtown area.

Bailey

Manager

He is an experienced pawnbroker joining Ideal Jewelry & Loan over 5 years ago. He is GIA certified and has significant experience drawing up loans and evaluating jewelry. Bailey is a Massachusetts native and a huge fan of the Boston Bruins. He is friendly and approachable, and always goes the extra mile for customers.

Erica

Manager

Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast of the Semantics, a large language ocean. A small river named Duden flows by their place and supplies it with the necessary regelialia. It is a paradisematic country, in which roasted parts of sentences fly into your mouth.

Joe

Marketing

Recently graduating from Bentley University, Joe supports the business in marketing and social media functions. He manages Ideal Jewelry & Loan's website and social media accounts.